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Terms of Service

PRIVACY POLICY – PROTEINTECH.SHOP

1. Introduction

Proteintech.shop (“we”, “us”, “our”) is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

By using Proteintech.shop, you agree to the terms outlined in this policy.


2. Data We Collect

2.1 Information You Provide

We collect personal information when you:

  • Place an order

  • Create an account

  • Contact customer support

  • Subscribe to newsletters or marketing

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by a third-party payment provider)

2.2 Automatically Collected Information

When visiting the website, we may automatically collect:

  • IP address

  • Browser type and settings

  • Device information

  • Pages viewed

  • Time spent on the site

  • Cookies or tracking identifiers


3. Use of Personal Data

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve website performance and user experience

  • Send transactional emails (order confirmation, shipping updates, etc.)

  • Send marketing communications when consent is provided

  • Detect and prevent fraudulent activities

We do not sell or rent personal information to third parties.


4. Payment Processing

Orders are processed using secure third-party payment gateways.
Payment information is handled directly by the payment provider and is not stored on our servers.

Each payment gateway may have its own privacy policy, which you should review.


5. Cookies and Tracking

Proteintech.shop uses cookies to:

  • Enable core site functions

  • Remember user preferences

  • Analyze site traffic and performance

  • Improve marketing and targeting

Users may disable cookies in their browser settings, but certain features may stop working properly.


6. Data Storage and Security

We implement technical and organizational measures to protect personal data from:

  • Loss

  • Unauthorized access

  • Disclosure

  • Modification

However, no online platform is 100% secure, and we cannot guarantee absolute data protection.


7. Third-Party Services

We may share data with trusted service providers that assist with:

  • Payment processing

  • Order fulfillment

  • Email automation

  • Website analytics

  • Advertising

These providers only receive information necessary to perform their services and are required to maintain data confidentiality.


8. Data Retention

We retain personal information only as long as required to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and financial obligations

  • Resolve disputes

Users may request deletion of their data as permitted by law.


9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access to the information we hold

  • Update or correction

  • Request deletion

  • Object to processing

  • Data portability

To make a request, contact us using the details in Section 12.


10. Children’s Privacy

Proteintech.shop does not knowingly collect data from children under 13.
If such data is discovered, it will be deleted promptly.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Revisions will be posted on this page with an updated effective date.


12. Contact Information

For questions, concerns, or data requests, contact:

Email: support@proteintech.shop
Website: Proteintech.shop